Fashion · Luxury · Beauty · Retail

Find your next role in a Maison.

← All openings

169 openings

of 41,640 openings · United States

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
STUDIO Golf Club Fitting Specialist
Greenville, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Studio Golf Instructor
Grand Rapids, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Studio Fitting Specialist
Hilton Head, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Customer Service Associate (Cashier)
Arlington, United States · Part-time
Cashier
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales Associate - Golf Clubs
Plantation, United States · Part-time
Sales advisor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales Associate Apparel/Shoes
Plantation, United States · Part-time
Sales advisor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales Associate - Golf Clubs
Glendale, United States · Part-time
Sales advisor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Golf Services Field Manager
Downers Grove, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Golf Services Associate
North Scottsdale, United States · Part-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Operations Specialist
Roswell, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
STUDIO Golf Club Fitting Specialist
Ocean, United States · Part-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Operations Manager
La Quinta, United States · Full-time
Operations Manager
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Assistant General Manager
Richmond, United States · Full-time
Assistant store manager
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Customer Service Associate (Cashier)
White Plains, United States · Part-time
Cashier
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Golf Services Associate
Hilton Head, United States · Part-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Drop Ship Coordinator
Roswell, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales Associate Apparel/Shoes
Naples, United States · Part-time
Sales advisor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Shipping and Receiving Associate
Naples, United States · Part-time
Retail stock associate
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales & Service Manager
Braintree, United States · Full-time
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
General Manager
Peabody, United States · Full-time
Store manager
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
General Manager
Lady Lake, United States · Full-time
Store manager
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales Associate - Golf Clubs
Palm Beach Gardens, United States · Part-time
Sales advisor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Sales Associate - Golf Clubs
Cherry Hill, United States · Part-time
Sales advisor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Retail Operations Manager
Southlake, United States · Full-time
Operations Manager
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Studio Fitting Specialist
Austin, United States · Part-time

View more openings

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore

Operations Specialist

Roswell, United States · Posted 6 days ago

Job details

Working time: Full-time
Location: Roswell, United States

Description

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As the leading specialty golf retailer and one of the fastest growing specialty retailers, we proudly offer you the opportunity to earn competitive pay as you pursue your passion into a lasting golf or tennis career. Position Summary We are seeking an experienced, empathetic, dependable, team-oriented customer service professional to join our Customer Care Team. Using creative, ‘out of the box’ thinking, this person will do whatever it takes to exceed the customers’ expectations and deliver a truly remarkable service experience. Collaborate with Customer Care Specialist to resolve customer problems that have been escalated to the Operations Team. Only individuals with an outstanding work ethic, entrepreneur spirit and “customer-first” mindsets need apply. Qualifications and Skills: • High School Diploma or GED • Min 2 years of call center / or relevant customer service experience • Strong attention to detail and problem-solving skills • Ability to adapt to change and work well in a fast pace environment • Ability to multi-task using technology while handling calls • Knowledge of the golf and tennis industry, a plus • Experience with Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource, a plus • Strong listening and interpersonal skills. Must possess strong verbal and written communication skills and can communicate cross-functionally. The idea candidate will have the ability to convey compassion and care verbally or written. • Advanced computer skills with a working knowledge of Microsoft Office, Outlook, and Internet • Must have the ability to organize multiple priorities to ensure resources are properly allocated to meet objectives. • Must be able to stand or sit for extended periods of time. • Availability to work varied shifts inclusive of - evenings, weekends, and holidays Key Responsibilities and Duties: • Deliver a consistent customer experience by providing efficient and timely resolutions. • Resolve internal and external customer problems with online orders, special product order (SPO) & vendor shipments. • Research and resolve customer questions utilizing multiple systems simultaneously. • Trouble shoot in partnership with store leadership and outside vendors to research and find solutions to the common/unique problems. • Collaborates with Customer Service Specialists and communicates with other business partners including store leadership to achieve company goals. • E-Commerce order management both domestic and international. • Support store Studio experience from scheduling appointments, gathering key details for Golf Club Fitter and order management ownership post sale. • Generate FedEx intercepts, return authorizations and/or claims, as necessary. • Communicate website issues to E-Commerce team as necessary for quick resolution. • Assist in gift card sale activation, history look-up, Identify and assist in the fulfillment of periodic marketing promotions. Core Values: Put People First, Innovate Continuously, Lead by Example, Listen and Respond, Include Everyone, Give Back to Ohers Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

The Maison

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is hiring for 169 positions. View all its openings

More openings at Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore

More openings in Roswell

All openings in Roswell

Your cookie choices

STUDIO Golf Club Fitting Specialist

Studio Golf Instructor

Studio Fitting Specialist

Retail Customer Service Associate (Cashier)

Retail Sales Associate - Golf Clubs

Retail Sales Associate Apparel/Shoes

Retail Sales Associate - Golf Clubs

Golf Services Field Manager

Retail Golf Services Associate